User guide

Reporting from a location

For local coordinators: set up your account, report each step, answer the checklists.

You coordinate a location of an event. Your job in CueRing is short: tell the operations room each time a step is completed at your location, and answer the checklists. Everything works from your phone.

Setting up your account

  1. You receive an email, “You are invited to coordinate: …”, with the event, the location and the date.
  2. Open the link in the email. It works once.
  3. Choose a username and a password. Remember them: you’ll use them on the day of the event.
  4. You land on My events. Next time, simply log in.

If you already have a CueRing account with the same email, you won’t receive an invitation: the new location simply appears in My events.

My events

My events lists your events, each with its date and the locations you coordinate. Tap Manage next to a location to open it.

Reporting a step

The location page on a coordinator's phone.
  1. The next step. The card at the top always shows the one step you have to report next.
  2. When that step is done at your location, add a note if useful (“started 5 minutes late”), then tap Confirm Step Completed. The operations room sees it within seconds.
  3. Made a mistake? Tap Undo next to the last completed step. Only the last step can be undone. To go further back, undo again.
  4. Checklists. Answer each check with ✓ (OK) or ✗ (Not OK). You can change an answer by tapping the other button.

Steps are reported one at a time and in order: you can’t skip a step. If a step did not happen at your location, report it anyway and explain in the notes.

When every step is done, the page shows “All steps completed!”.

The post-event checklist

The post-event checklist stays locked, marked “Complete all steps first”, until you have reported every step. Then it opens like the pre-event one.

After the event

From the day after the event, your location is read-only: you can still see it, but no longer change it. The page shows “This event has passed and can no longer be modified.”

Good habits on the day

  • Log in before the event and answer the pre-event checklist early.
  • Report each step as soon as it’s done: the operations room is watching.
  • Keep your phone charged. A report you forget to send makes your location look late on the dashboard.